-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Cannot Boot Up Laptop or Use Automatic Repair

Create an account on the HP Community to personalize your profile and ask a question
10-01-2022 06:54 PM
Hello everyone/anyone who sees this. I am making this post because im in desperate need of help, my Windows 11 laptop is stuck in this restarting boot loop.
It died while I was using it, so I plugged it in and continued browsing on it but then I started get some blue screen of death type errors (can't remember the specific codes) and my laptop ended up restarting about 2-3 times and it would just let me use it regularly until it would happen again less than 10 minutes after successfully booting up.
Since then, everytime I turn it on, I the startup is interrupted with the stopcode:ATTEMPTED_WRITE_TO_READONLY_MEMORY and saying that iaStorVD.sys failed. Then it forces a restart and Windows Automatic Repair starts to boot up, but it is also interrupted by the same stopcode:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED with the same failing file. This cycle then repeats with the same "thread exception" stopcode indefinitely.
I've looked up tutorials and understand how to troubleshoot this, but I cannot get passed the screen that says "Preparing Automatic Repair" because it has crashed EVERY single time and just restarts, continuing to fail the boot up. This is the biggest issue as I cannot get far enough to run the actual tool and try to fix anything.
I don't recall installing any updates or anything so I don't know how exactly this started. I am able to use F10 during regular startup to access the BIOS Setup Utility, but I'm unable to complete a boot up at all.
I am a student with a lot of assignments and other very important files that are dependent on me having access to this computer. So any help that can be offered ASAP would be greatly appreciated.
Thank you in advance
Solved! Go to Solution.
Accepted Solutions
10-01-2022 08:53 PM
You may have a hardware problem.
Please tap the ESC key after powering up and select diagnostics. Run at least one pass and be sure to test the hard drive.
If a problem shows up then check warranty
https://support.hp.com/us-en/checkwarranty
Some retail stores offer 2 year warranty
If in warranty and the hardware diagnostics pass OK you can still get it serviced if you want.
If you get it serviced you might ask to have the original disk returned.
If not in warranty there is a service manual here
http://h10032.www1.hp.com/ctg/Manual/c08289069.pdf
If the disk is bad it needs to be replaced and data possibly can usually be recovered.
If diagnostics all pass then the OS is corrupted and you may need to to a repair install of windows 11.
Can any of the following blue screen be brought up?
Have you tried the "System Restore" or the "Uninstall updates"
I assume startup repair did not go well.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
10-01-2022 08:53 PM
You may have a hardware problem.
Please tap the ESC key after powering up and select diagnostics. Run at least one pass and be sure to test the hard drive.
If a problem shows up then check warranty
https://support.hp.com/us-en/checkwarranty
Some retail stores offer 2 year warranty
If in warranty and the hardware diagnostics pass OK you can still get it serviced if you want.
If you get it serviced you might ask to have the original disk returned.
If not in warranty there is a service manual here
http://h10032.www1.hp.com/ctg/Manual/c08289069.pdf
If the disk is bad it needs to be replaced and data possibly can usually be recovered.
If diagnostics all pass then the OS is corrupted and you may need to to a repair install of windows 11.
Can any of the following blue screen be brought up?
Have you tried the "System Restore" or the "Uninstall updates"
I assume startup repair did not go well.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it