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HP Recommended
pavillion p6-2376
Microsoft Windows 10 (64-bit)

Tonight I was playing MS Solitaire and all of a sudden the game would get jerky and then freeze. I could not get game play back to normal so I had to shut the computer down and restart it. There are 4 different solitaire games so I tried a different game and got the same result. I have no idea what caused this or how to fix it. Could use some help.

thanks

3 REPLIES 3
HP Recommended

Could your computer have been "busy" running Windows update as a "background" task?

 

Such a task can keep the disk-drive and the processor quite busy, such that any app, such as the game, would run very slowly.  Power-on your computer, and leave it alone, to see if it completes the Windows Update task.  It might take a few hours.

 

HP Recommended

Have not had a windows update in a couple of weeks. As far as powering on the computer,I never shut it down. When I want to play the game I just click the icon on the task bar. Now last night without doing anything the computer was back to normal The only difference was all  my games for the month were gone-no big deal. I'll start over next month.

Thanks

HP Recommended

Have not had a windows update in a couple of weeks.

 

Microsoft releases security updates, via Windows Update, on the 2nd Tuesday of each month, at 10 AM Pacific.  So, the most-recent date was Tuesday, May 11. Your computer should have "called-home" sometime after that date/time, to discover, download, and apply those updates, and then, probably, to restart, overnight.

 

Launch Windows Update, and then click "show update history", to see when it last updated. It should show that the Windows Defender anti-virus product updated, within the last day or two, but usually such updates do not force Windows to restart.

 

> back to normal

 

Good.

 

 

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