cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
ATD2
New member
1 0 0 0
Message 1 of 2
238
Flag Post

DESKTOP PAVILION MISSING SHORTCUTS AFTER HIBERNATING, ONLY SCREENSAVER APPEARS AFTER WAKEUP.

HP Recommended
Example: Pavilion 6590-P0040
Microsoft Windows 10 (64-bit)

on new HP Pavilion desktop with dell monitor, whenever computer goes to sleep the desktop itself does not show up on restart. Only a photo screensaver. I have to fully restart to have desktop shortcuts and tool bar appear. Why is this? Its been happening since I received and set up computer in Jan 2020. 

1 REPLY 1
Grzwacz
Level 12
Level 12
7,153 5,604 681 1,651
Message 2 of 2
Flag Post
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Not sure if you have a problem.

 

W10 PCs should wake from sleep to a W10 desktop background screen.

 

You click on the mouse or tap any key on the keyboard. Then you get a login screen.

 

No need to restart the PC to login.

 

Contact HP Support (Link) if your PC is not correctly waking from sleep.

 

Regards

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation