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ATD2
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Message 1 of 2
238
Flag Post

DESKTOP PAVILION MISSING SHORTCUTS AFTER HIBERNATING, ONLY SCREENSAVER APPEARS AFTER WAKEUP.

‎03-03-2020 03:56 PM

HP Recommended
Product: Example: Pavilion 6590-P0040
Operating System: Microsoft Windows 10 (64-bit)

on new HP Pavilion desktop with dell monitor, whenever computer goes to sleep the desktop itself does not show up on restart. Only a photo screensaver. I have to fully restart to have desktop shortcuts and tool bar appear. Why is this? Its been happening since I received and set up computer in Jan 2020. 

1 REPLY 1
Grzwacz
Level 12
Level 12
7,153 5,604 681 1,651
Message 2 of 2
Flag Post

‎03-03-2020 07:08 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Not sure if you have a problem.

 

W10 PCs should wake from sleep to a W10 desktop background screen.

 

You click on the mouse or tap any key on the keyboard. Then you get a login screen.

 

No need to restart the PC to login.

 

Contact HP Support (Link) if your PC is not correctly waking from sleep.

 

Regards

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