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‎12-11-2020 08:34 AM

HP Recommended
Product: Pavillion 590
Operating System: Microsoft Windows 10 (64-bit)

Recently bought a Pavillion 590 Desktop PC.

Today I fitted a DVD writer but the BIOS does not recognise that there is a DVD writer fitted so I can't boot from it.

DVD writer works OK on my laptop so it isn't faulty.

Once my PC has booted Windows can see the DVD writer and I can read and write to it OK.

How do I get BIOS to recognise it has a DVD writer attached to my PC?

Cheers

Gerry

 

 

2 REPLIES 2

‎12-15-2020 04:38 PM - edited ‎12-15-2020 04:39 PM

HP Recommended

@gerryinspain 

Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...

Given your comment about connecting the DVD device to a laptop, my guess is you're connecting it via USB -- and that is likely your issue. 

 

When you have the DVD device connected, boot the PC, pressing the Esc key repeatedly until the HP Startup Menu appears.  Then select the Boot Devices menu.  My guess is that the DVD device is NOT listed, and if that is the case, you are not going to be able to boot from it on this PC.



I am a volunteer and I do not work for, nor represent, HP
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‎12-16-2020 02:10 AM

HP Recommended

I connected the DVD drive to my laptop by removing the internal DVD drive from my laptop and replacing it with my new DVD drive.

I did not connect it via USB.

The laptop booted from my new DVD drive OK so proving it wasn't faulty.

Re-inserting and connecting my new DVD drive the DVD drive is not listed in BIOS on my HP PC.

However, I can boot from a USB connected DVD drive on my HP PC.

It would be more convenient if I could boot from the internal DVD drive.

So, why isn't it showing in BIOS?

Cheers

Gerry

 

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