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06-10-2020 07:14 AM
PC is dead following 5 off HP updates which seemed to complete OK yesterday. After restart, we have only seen a blank screen. Fans are running and correct voltage levels look correct internally. Cannot f8 to boot menu (doesn't get that far) and no response to Winkey "B". Ideally would rather not flatten. Any further ideas on how to rescue please?
06-12-2020 05:39 AM
Am trying to get some visibility on the problem. I've removed the nvidia card and plugged the monitor into HDMI1 connector on the motherboard. Still no display so cannot get to bios. Does anyone know if this is the default graphics port with the gaming card removed please?
06-12-2020 09:10 AM
It looks like one of the HP updates may have been a BIOS update which has created a problem.
Try all desktop troubleshooting steps here (Link) to see if you can recover the BIOS.
No luck using this site would require HP factory service.
06-24-2020 07:27 AM
Sounds similar to my issue with my Pavilion PC, even trying the CMOS reset jumper didn’t work. Finally pulled the CMOS battery out which got it running again. HP then keep trying to update the BIOS to the new version that causes the issue!