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Meme22
New member
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Message 1 of 2
147
Flag Post

Desk top boot and turn off.

HP Recommended
Provillion 23 Hp
Microsoft Windows 10 (32-bit)

The computer turn off after its booted. Then want turn own, it happens time and time again. Can't get to home screen. 

Can you help please. 

1 REPLY 1
CF4
Level 9
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Message 2 of 2
Flag Post
HP Recommended

Hi

 

Perhaps there is a Hardware problem.

 

Can you please run a full diagnostic on the hardware?

 

Do you have any Recovery Software?

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