cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
130
Flag Post

Desktop 8200 just died

HP Recommended
HP Desktop 8200
Microsoft Windows 7 (32-bit)

Hi All,

My neighbor came to me when her HP 8200 desktop died. She said she was on the computer and it just shut down and will not come in. My first thought was a power supply so she bought that and the desktop is still dead. No fan, no noise, no beeps, nothing. It is plugged into a power supply and I have moved the plug around and that isn’t the issue. The only thing I can think of at this point is possibly the motherboard. I hate to go to that extreme but we are both retired and not a lot of money laying around. 😞

 

Thanks!!!

Deb

1 REPLY 1
Highlighted
Level 6
380 380 34 72
Message 2 of 2
Flag Post
HP Recommended

Are you getting a green light on the back of the PSU?

You could also try taking out all RAM, video card, additional add-in cards, basically everything except the power to the mainboard and power switch connector. See if anything happens then. If it does, work backwards until you isolate the component pulling the system down.

If you still have no luck, then I'd say the mainboard is dead. Generally buying a replacement mainboard for a propriety system such is this is cost prohibitive. I would suggest looking on ebay (or similar) for a 2nd hand replacement unit. There should be hundreds of them around at the moment, and prices should be good as supply generally is greater than demand.

Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation