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Desktop can't on power

Microsoft Windows 10 (32-bit)

My hp desktop which brought on 2011, some can on power, sometimes can't. May I know what problems with it? Is motherboard or power supply problems? Start I brought till I always didn't shut down the power supply but only pc. Will this cause my pc failure? How much estimate it cost to repair?

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HP Support Agent
HP Support Agent
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Desktop can't on power

@Yping,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • What is the exact model for your computer?
  • Do you see any lights on the keyboard on the tower when you power it on?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

While you respond to it I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c03513214

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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Desktop can't on power

My desktop pc still no response. If send for service estimate how much it cost? My pc model is HP2211. 

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HP Support Agent
HP Support Agent
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Desktop can't on power

@Yping,

 

It is great to have you back and your patience is greatly appreciated.

 

I recommend you contact HP phone support to get the estimated cost for the repair.

 

Here is how you can get in touch with the phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

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