Desktop freeze when start up

[fuage]

Hello,

I bought this HP OMEN 30L GT13-0380t last January. It has had an annoying problem recently. It freeze when I turned on the computer(num lock not working, the motherboard light is on while the monitor is not responsible). Also, there is a couple of time it would restart all of a sudden.

can anyone tell me what's wrong and how to solve this problem?

Thanks

[itsmyname]

@fuage --  I bought this HP OMEN 30L GT13-0380t last January. can anyone tell me what's wrong and how to solve this problem?

Every new HP computer comes with a 12 month warranty.

So, contact HP Support, and open a "case" (as HP calls it) to get your computer repaired/replaced, at HP's expense.