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×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Your model PC has USB 2.0 ports and no PS/2 ports for keyboard or mouse -- so you are restricted to using USB mouse and keyboard.
If you can't get a keyboard to work, you're not going to be able to boot into the BIOS settings to enable Legacy USB -- if that is what is needed.
Is this PC still under the HP one-year warranty?
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