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‎11-08-2021 02:53 PM

HP Recommended
Product: HP Prodesck 400 G1 MT
Operating System: Microsoft Windows 10 (32-bit)

I keep turning on my computer and it starts up fine. Then once loaded up it will run for a few moments then shuts off. This has happened three times. 

Category:
1 REPLY 1

‎11-09-2021 02:12 AM

HP Recommended

@Liveammo175 -- it is quite possible that your computer is overheating, and proactively shutting-down, to prevent excessive heat from causing permanent damage. If you have a desktop computer, remove the side-panel, to expose the fans (on top of the heat-sink on top of the processor, maybe one inside the back-plane, and one inside the power-supply. Then, power-on your computer, and look (but not touch) to see that the fans are spinning.

 

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