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Cundlo
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Message 1 of 2
279
Flag Post

Desktop will not start with US drive plugged in. Even tried a freshly cleaned & Partitioned drive

‎07-06-2021 09:20 AM

HP Recommended
Product: Z2 Tower G5
Operating System: Microsoft Windows 10 (64-bit)

If properly operating USB drives are left on when restarting the Z2 G5 Tower, it will not boot up. Sits there with a black screen forever. Makes no difference, one drive or more. Same on any of the various USB ports.  All work properly if plugged in after bootup. All drives are the typical WD or Seagate USB storage drives, formatted through MS Disk management.  

1 REPLY 1
WAWood
Level 16
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Message 2 of 2
Flag Post

‎07-08-2021 12:31 PM

HP Recommended

@Cundlo 

This is a known issue -- and there is no "solution" for this other than NOT to have any USB drives connected when you boot the PC.  I have the same issue with an HP laptop, and this is the only thing that works.



I am a volunteer and I do not work for, nor represent, HP
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