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TS19
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Message 1 of 2
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Solved!

Disk failure

‎12-26-2019 08:22 AM

HP Recommended
Product: Example: Pavilion p7-1240
Operating System: Microsoft Windows 10 (64-bit)

Anyone know what a disk failure id of 90EFPK-0009T8-9XPK1G-60XL03 is specifically?  Will probably be replacing this PC for a newer model but may try to pull some files off this drive if it is recoverable at a later date.

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Paul_Tikkanen
Level 21
Level 21
141,404 64,968 22,066 33,987
Message 2 of 2
Flag Post

‎12-26-2019 09:31 AM

HP Recommended

Hi:

 

Those 24 character codes do very little to let you know what the actual issue is...the code you posted translates to Hard Disk 1 Quick Test Failure, which means the hard drive has failed, and needs to be replaced.

 

https://hpcsgen.hpcloud.hp.com/eas-portal/

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1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
141,404 64,968 22,066 33,987
Message 2 of 2
Flag Post

‎12-26-2019 09:31 AM

HP Recommended

Hi:

 

Those 24 character codes do very little to let you know what the actual issue is...the code you posted translates to Hard Disk 1 Quick Test Failure, which means the hard drive has failed, and needs to be replaced.

 

https://hpcsgen.hpcloud.hp.com/eas-portal/

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