cancel
Showing results for 
Search instead for 
Did you mean: 
TS19
New member
1 0 0 0
Message 1 of 2
168
Flag Post

Solved!

Disk failure

HP Recommended
Example: Pavilion p7-1240
Microsoft Windows 10 (64-bit)

Anyone know what a disk failure id of 90EFPK-0009T8-9XPK1G-60XL03 is specifically?  Will probably be replacing this PC for a newer model but may try to pull some files off this drive if it is recoverable at a later date.

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
130,077 120,254 19,690 30,094
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Those 24 character codes do very little to let you know what the actual issue is...the code you posted translates to Hard Disk 1 Quick Test Failure, which means the hard drive has failed, and needs to be replaced.

 

https://hpcsgen.hpcloud.hp.com/eas-portal/

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation