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‎11-27-2018 02:11 PM - edited ‎11-27-2018 02:14 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

All instructions were followed precisely I tried to fix it multiple times cmos reset ect. Update was recommended after HDMI port stopped working and they said it might resolve it.

 

2 REPLIES 2

‎11-27-2018 02:17 PM - edited ‎11-27-2018 02:19 PM

HP Recommended

Thank you in advance

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‎11-27-2018 02:58 PM

HP Recommended

@Justfall66

Sorry, but this is just a community self-help forum staffed mostly by volunteers and we are not authorized to deal with warranty issues.  For these issues, you will need to contact HP Customer Support directly.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (800) 474-6836



I am a volunteer and I do not work for, nor represent, HP
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