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Message 1 of 2
174
Flag Post
HP Recommended

Doesn’t turn on

Hp 18 all in one

My computer was on this morning but not responding so I tried to restart it and it wouldn’t pick up either so it never restarted I ended up unplugging it and now hours later have plugged it in and it shows nothing on the screen. I hear the fans on and the power button on top shows it’s on. What can I do or is this computer no longer functional? 

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Message 2 of 2
116
Flag Post
HP Recommended

Doesn’t turn on

Sounds like it died and froze mid-use.

Is it still under warranty? If not, are you confident to pull the back cover off?

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