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ENVY Curved 34 -a051 turns on randomly

HP ENVY Curved 34-a000 All-in-One Desktop PC series
Microsoft Windows 10 (64-bit)

After turning off my all-in-one as well as the wireless keyboard and mouse...minutes later it suddenly powers on again to the lock screen. Every. Single. Time. Without fail. I would really like to not be using all that energy and also just feel like my computer is not watching me. Any tips??

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ENVY Curved 34 -a051 turns on randomly

Hi @reedbyrd,

 

Thank you for joining HP Forums. 

This is a great place to get support, find answers 

 

I understand you have issue with the ENVY Curved 34 -a051 

 

Can you please explain me the exact issue you are facing to dissect your concern & provide an accurate solution.

 

Eagerly waiting for your reply.

Cheers!

Raj1788
I am an HP Employee 

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ENVY Curved 34 -a051 turns on randomly

My computer turns on by itself.
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ENVY Curved 34 -a051 turns on randomly

Hi @reedbyrd,

 

Is the printer turning on after the printer is shut down?

Is the printer turning on from the Hibernation mode?

How are you shutting your computer?

Are you facing this issue after an update?

 

Eagerly waiting for the reply.

Cheers!

Raj1788
I am an HP Employee 

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ENVY Curved 34 -a051 turns on randomly

No, there is no problem with my printer.

 

I turn my computer off by either selecting "shut down" from the start menu or FN + F12, I experience the problem regardless of which way I turn it off as well as when I select "sleep" from the start menu. No, the update made no difference.

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ENVY Curved 34 -a051 turns on randomly

@reedbyrd,

 

Thanks for correcting me!

 

Try updating the Firmware, BIOS, and Chipset on your computer using the below link:

 

Firmware.

BIOS.

Chipset.

 

Keep me posted, how it goes!

If the information I've provided was helpful.

Give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

Cheers!

Raj1788
I am an HP Employee 

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