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‎05-13-2022 11:20 AM

HP Recommended
Product: HP ENVY 23-d052 TouchSmart All-in-One Desktop PC

HAVE THE ENVY23 ALL IN ONE, AND ON 05/12/2022, THERE WAS A MESSAGE AUTOMATIC REPAIR.  i  READ TO TURN THE COMPUTER OFF AND ON , AND WHEN IT WENT ON

ALL I HAVE IS A BLACKSCRREN.  I SAW SOMEONE HAD THE SAME ISSUE ON THE SAME DAY.  I DID UNPLUG THE POWER CORD, HELD THE POWER BUTTON, ETC. AND STILL A BLACK SCEEN.  HELP IS APPRECIATED!

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