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EboEkoja
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Message 1 of 2
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EliteBook 6930p showing charger light, system begins booting but doesn't finish or come on

HP Recommended
EliteBook 6930p
Microsoft Windows 7 (64-bit)
My EliteBook 6930p suddenly went off and when I tried to put it back on, the charger light came on followed by the other lights but before the booting was complete, it suddenly went off again. After it went off, it came back on on its own but went off suddenly once more before booting was completed
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mdklassen
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Message 2 of 2
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HP Recommended

How old is the computer?

Is the original HP Warranty still active?

If it is, scroll down-and-left on this page, to the "Contact HP" hyperlink, to open a claim against the warranty.

HP will contact you, via telephone, to do some trouble-shooting.

 

Did you purchase an extended warranty?

 

Did you purchase the computer on a "gold" credit-card? Some of them "double" the manufacturer's warranty.

 

Your computer might be overheating (fan failure? too dusty inside?) and shutting down, to prevent permanent damage.

Or, the motherboard may be failing.

Or, the power-supply may be failing.

 

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