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EliteDesk 800 G2 Mini corrupted BIOS

HP Recommended
EliteDesk 800 G2 Mini
Microsoft Windows 10 (64-bit)

HP chat technician, after 1+ hours attempting to update my firmware from 2017 to the current, (unsuccessfully), told me I have corrupted firmware and need a new main board.  Does that sound right?  My PC functions normally; I just wanted to get the more current firmware.  


Help, please?  Thanjks in advance.


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