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clubbing80s
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Message 1 of 4
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Elitedesk 800 G1 Running Win10 1809, shuts down instead of rebooting

HP Recommended
Elitedesk 800 G1
Microsoft Windows 10 (64-bit)

Hi, 

We have a number of HP Elitedesk 800 G1 that after migrating to Win10 1809 shutdown when a reboot is initiated, but user or by SCCM' . 

Preliminary testing indicates that disabling Secure Boot resolves this issue but, this in not ideal as this breaks our security model. 

Has anyone else seen this ? Has anyone resolved this without compromising security ? 

 

Thank you ?

3 REPLIES 3
Hibb1
Level 6
473 445 38 91
Message 2 of 4
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HP Recommended

Have you updated the BIOS to the latest version? I see that there are LOTS of fixes for weird and wonderful issues with this model.

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clubbing80s
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Message 3 of 4
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Yes, we are updating the bios before migrating.

We are using 2.77 April 2019 as per HP website. 

 

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Hibb1
Level 6
473 445 38 91
Message 4 of 4
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HP Recommended

OK. So from a command prompt, if you type shutdown -r -t 0 does it still switch off?
Are you able to try a clean 1909 on one unit and see?

Have you tried to turn off fast boot to see if that helps?

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