Elitedesk 800 G1 Running Win10 1809, shuts down instead of rebooting

clubbing80s · ‎01-21-2020

Hi,

We have a number of HP Elitedesk 800 G1 that after migrating to Win10 1809 shutdown when a reboot is initiated, but user or by SCCM' .

Preliminary testing indicates that disabling Secure Boot resolves this issue but, this in not ideal as this breaks our security model.

Has anyone else seen this ? Has anyone resolved this without compromising security ?

Thank you ?

Hibb1 · ‎01-23-2020

Have you updated the BIOS to the latest version? I see that there are LOTS of fixes for weird and wonderful issues with this model.

clubbing80s · ‎01-23-2020

Yes, we are updating the bios before migrating.

We are using 2.77 April 2019 as per HP website.

Hibb1 · ‎01-24-2020

OK. So from a command prompt, if you type shutdown -r -t 0 does it still switch off?
Are you able to try a clean 1909 on one unit and see?

Have you tried to turn off fast boot to see if that helps?