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Error Hard Disk 2 (3F2)
01-01-2019 03:17 AM - edited 01-01-2019 04:11 AM

hello someone could help me solve this problem, the problem I have is when I turn on the laptop I get the error Hard Disk Error Hard Disk 2 (3F2), if someone knows how to fix it could help me
01-02-2019 03:16 PM

Thank you for posting on HP Forums,
Echo_Lake is at your service.
I see that you're getting a hard drive error message while booting your notebook,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
- Have you attempted any steps on your own before posting on the HP Forums?
- When was the last time it worked without these issues?
- Did you run a hardware test on the computer using the F2 key during a restart?
Let's run a hard drive test:
Use the following steps to open the HP PC Hardware Diagnostics (UEFI) to the main menu.
- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press the F2 key repeatedly, about once every second.
- The HP PC Hardware Diagnostics (UEFI) main menu is displayed.
- In the main menu, click component test.
- Then click on a hard drive test.
- Select the Quick Test to perform a quick check of the hardware.
- Select the Extensive Test to perform a full check of the hardware. This test might take 2 or more hours to complete.
- While the test is running, the time remaining and test result for the component is shown on the screen.
- If the component passed, exit from that screen.
If a component fails a test, write down the information,
Keep me posted,
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
ECHO_LAKE
I am an HP Employee

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