• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-31-2022 02:26 PM

HP Recommended

I had an issue where my HDD broke, so I bought a replacement and have replaced it in the PC.

The new HDD works perfectly fine and has passed diagnostic checks.

However when I try to boot from a USB, even with Secure Boot off and Legacy on it still says:

”ERROR: Boot disk not detected or Boot disk failed”

(Direct wording may not be the same but you get the point)

I simply do not know why this isn’t working.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-01-2022 06:05 AM

HP Recommended

Assuming the flash drive is working and the USB selection for boot source actually shows the USB as selected. then it most likely is not a bootable USB flash drive.  The other possibility is that there is a choice between USB 2.0 and USB 3.0 ports. 

If the flash drive is proven bootable by try it on another PC, then pick a USB 2.0 port.  Since the model number of the PC is not given and what is on the flash drive , that is about the extent of the help I can give.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-01-2022 06:05 AM

HP Recommended

Assuming the flash drive is working and the USB selection for boot source actually shows the USB as selected. then it most likely is not a bootable USB flash drive.  The other possibility is that there is a choice between USB 2.0 and USB 3.0 ports. 

If the flash drive is proven bootable by try it on another PC, then pick a USB 2.0 port.  Since the model number of the PC is not given and what is on the flash drive , that is about the extent of the help I can give.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.