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- Every time I power up the PC an unwanted picture shows until...

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04-30-2023 05:27 PM
Product: HP Pavilion All-in-One PC 24-k0000i (7RD93AV)
Operating System: Microsoft Windows 11
Every time I power up my HP PC an unwanted picture shows until I click the screen to sign on. Then the correct sign-on screen comes on & I can then sign on normally. When I sign on the correct background picture comes up. How do I prevent the unwanted picture from coming on each time I power up?
1 REPLY 1
05-01-2023 08:52 AM
You should take a picture with you phone of this unwanted picture and post that here also, so everyone can figure out where it came from, then possibly find out how to stop it.
I'm not an HP employee.
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