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‎10-31-2022 02:17 AM

HP Recommended
Product: HP Pavilion Gaming 15-dk2000 Laptop PC (2P1Z8AV)

Laptop - ho pavilion 

Error -hp pc hardware diagnostics uefi

I am unable to use my laptop 

Category:
1 REPLY 1

‎10-31-2022 10:58 AM

HP Recommended

hi

please perform the hardware tests
everything is explained in this link

 

HP PCs - Testing for Hardware Failures | HP® Customer Support

 


An example of a failed test with Contact HP option

 

you may have an error code , failure ID (24-digit code) , as shown

 

if so, just give this code here

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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