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Jax_2
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Failed to start up with audible error message of 2 long beeps followed by 2 short beeps

HP Recommended
Pavilion A10
Microsoft Windows 10 (64-bit)

My Pavilion has failed to start up with audible error message of 2 long beeps followed by 2 short beeps.  I have powered down and rebooted but to no avail.  Any ideas for a non techie?  Thank you

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Lil_Boy_Blue
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Hi

BIOS

2.2

The main area (DXE) of BIOS has become corrupted and there is no recovery binary image available.

Also happens when updating BIOS.

Typically no steps needed.

1. Allow the system to complete its updates and changes.

2. If updates are stalling, attempt Sure Start Recovery.

https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

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Jax_2
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Thanks for taking the time to reply.  Unfortunately it looks as though tihs solution is not supported by my system so will have to go down the engineer route

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Lil_Boy_Blue
Level 12
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Hi

I don't understand.

You may not have Sure Start Recovery, but the BIOS help page would surely cover the problem.

 

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