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Pavillion B&O

Hard drive check came up with the failure id above. Product ID: V9A96AA#ABA. Hard drive 1. Need to know what it might mean.

1 REPLY 1
HP Recommended

@Lojak1 Thank you for providing such details that help me get right to the point,

You've performed the hardware test and it resulted with the failure ID: 0G9W1Q-8J381U-GXPT7A-60UC03

 

Here's what the ID represents: failure code 303

Hard Disk 1 SMART Hard Drive Detects Imminent Failure

 

You will need to get the hard drive replaced, this can be done either using the HP Part Surfer

Alternatively, please let me know if you still have a warranty on that device and which region you are contacting us from before we could provide additional support.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,

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Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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