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‎09-02-2023 02:22 PM

HP Recommended
Operating System: Microsoft Windows 11

Laptop randomly when I tried to boot it up Showed a black screen flashing white anytime I tried to power it on/off 

 

the side power button is still on and the caps lock key is flashing as well (I had it charging overnight if that helps)

1 person had the same question
1 REPLY 1

‎09-04-2023 09:55 AM

HP Recommended

@AH_V 

 

Welcome to the HP support community.

 

Provide the HP model number or the product number of your device for further assistance.

Here is the link to find the product number or model number:- Click here

Sandytechy20
I am an HP Employee

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