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pemines
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Message 1 of 2
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Flag Post

Forgot Administrative Password

‎04-20-2020 11:13 AM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

I have a Desktop HP computer - MXX10403PD and can't remember my administrative password.  How do I get it reset so I can update my computer and make changes.

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WAWood
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Message 2 of 2
Flag Post

‎04-20-2020 02:52 PM

HP Recommended

@pemines 

Sorry, but by Community policy, we are no longer allowed to provide any assistance with password reset or recovery.

Here is the HP Policy: Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For Admin and Windows password resets, you have to contact your regional HP Customer Support location directly for assistance.
Goto this page https://support.hp.com/us-en/contact-hp

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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