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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-29-2017 01:24 PM

HP Recommended
Product: L7B11EA#ABV
Operating System: Microsoft Windows 10 (64-bit)
I am not able to do the shift and restart method as there is no option in troubleshooting to do so
3 REPLIES 3

‎04-29-2017 01:28 PM

HP Recommended

Restart into "normal" mode, until you get to the Windows login screen.

Then, hold down the SHIFT key, and use the controls in the bottom-right to click on 'Restart'.

 

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‎04-29-2017 07:21 PM

HP Recommended
under the troubleshoot there are only two things those are UEFI firmware settings and startup settings
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‎04-30-2017 10:05 AM

HP Recommended

> under the troubleshoot there are only two things those are UEFI firmware settings and startup settings.

 

That seems to be options shown by the motherboard, not options shown much later by the Windows "startup" processing.

 

Anything "under" those "startup settings" ?

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