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Locked

‎05-24-2021 05:21 PM

HP Recommended
Product: All in one pavilion

Tried to update so I could install a anti virus and it froze up on the screen that asks me to press esc to restart

1 REPLY 1

‎05-26-2021 12:16 PM

HP Recommended

Hold-down the ON/OFF button for 30 seconds, until the computer powers-off.

Then, tap the ON/OFF button, to restart normally.

 

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