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MENACLIFF
New member
4 2 0 0
Message 1 of 2
160
Flag Post

Froze after update

HP Recommended
All in one pavilion

Tried to update so I could install a anti virus and it froze up on the screen that asks me to press esc to restart

1 REPLY 1
itsmyname
Level 9
5,032 4,948 230 644
Message 2 of 2
Flag Post
HP Recommended

Hold-down the ON/OFF button for 30 seconds, until the computer powers-off.

Then, tap the ON/OFF button, to restart normally.

 

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