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Getting a hard disk short day failure ID RG9XHO-00090A-9XPK1F-60X103. Product id H3Y99AA#ABA.

P7 1414
Microsoft Windows 10 (64-bit)
Hoping someone can help me out with this as I'm lost as to what the code means
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Getting a hard disk short day failure ID RG9XHO-00090A-9XPK1F-60X103. Product id H3Y99AA#ABA.

Hi @Falcon87,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are getting a hard drive error on startup.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that the error code you are getting means the hard drive on your computer had failed or failing in the near future. I recommend you contact HP phone support and they will assist you in this regard.

 

Here is how you can get in touch with the phone support.

 

Open link: www.hp.com/contacthp/

Enter Product number or select to autodetects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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