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sutdi
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Solved!

Graphics Card GT710 on HP P6-2020chm does not boot. BIOS issue?

HP Recommended
Pavilion p6-2020chm
Microsoft Windows 8.1 (64-bit)

Hello,

I need to instal a new graphics card because the old one is almost broken.

The new one is no fancy card, just a GT710.

 

When I start the PC up it goes to the Startup screen where I can select Startup menu and freezes there.

 

I checked if there is a BIOS Update and there is one indeed (I have 7.14 AMI 2ABF). If I put p6-2020chm into the search on hp.com I get forwarded to p6-2000 series where I find under windows 7 an update to 7.23A. But when I execute the safuwin command in the bat manually on a admin-cmd I get "incorrect BIOS for the system". I even tried Boot-USB stick with dos and afudos - there I get the message "error: BIOS is write protected".

 

What else can I do?

 

Thanks in advance, Sven

 

Edit:

I tried  AMI Firmware Update Utility v3.09.03.1462

46 - Error: Problem getting flash information.

 

AMI Firmware Update Utility(APTIO) v2.38_HP_v03

- Incorrect BIOS for the system.

 

The latter one will execute /O (-> save the current BIOS and download it) no problem.

 

 

 

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

Unfortunately, that card won't work unless your PC has a version 8.xx BIOS family.

 

If yours only goes up to 7.23, that won't be good enough.

 

You can only install a video card up to the Nvidia GT 6xx models when you have an older BIOS than 8.xx

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