HDMI connection not recognised on 2 Brand NEW PCs

[funktheory277]

Hi, so i bought a new PC and sent it back because both monitors with different cables wont recognise the HDMI connection. I have a brand new PC again, different serial number but same again, what am i doing wrong?

It boots but nothing on any monitors, so odd

[resistencia]

Hi @funktheory277 

I understand that this PC has only one HDMI port, where the second monitor is connected.

HP Pavilion Desktop PC TP01-5000i series specifications | HP® Support

[funktheory277]

Thanks but where do i connect the first cable?

[resistencia · Accepted solution]

You must verify that the HDMI cable is version 1.4 or higher and connect to the HDMI port.