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Crystal1007
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HP 19-2113w Continuously powers on & off therefore, it does not boot up at all

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HP 19-2113w All-in-One PC
Microsoft Windows 8.1 (64-bit)

HP 19-2113w — Continuously powers on & off therefore, it does not boot up at all.  PLEASE HELP

 

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Riddle_Decipher
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@Crystal1007 Welcome to HP Forums Community!

If Windows restarts without warning or when you try to shut it down, use this document to resolve the issue.

If the computer restarts unexpectedly but does not start to Windows, go to:

NOTE: 

In addition to the steps in this article, updating video card drivers is known to resolve many of the problems that can cause the computer to restart. Go to Downloading or Updating Software and Drivers for HP Computers for more information.

 

Hardware problems can cause unexpected results. Go to Testing for Hardware Failures for more information.

NOTE: 

Increased heat inside the computer can cause hardware failures. Go to HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating (notebook computers) or HP Desktop PCs - Reducing Heat Inside the Computer to Prevent Overheating (desktop computers) for more information.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 3 ONWARD

(By the end of this article all the issues should be resolved)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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