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‎08-29-2021 12:38 AM

HP Recommended
Product: Hp 22 All in One

My hp 22 all in one froze while using it. I tried to restart it but TT was frozen. Task Manager would not open after 2 tries and the power button was not shutting it down after two tries. The third power button attempt shut it down. And now it will not power back on. My poser cord and adapter was tested and working. The fan lights or anything shows poet to the pc. I please help

Category:
1 REPLY 1

‎08-29-2021 01:59 AM

HP Recommended

@DQMD420 -- holding-down the ON/OFF button for up to 30 seconds should have powered-off your computer.

 

>  froze while using it

 

This could be a symptom of a failing power-supply, or a failing motherboard, or a failing CPU, or just a "software glitch".  

 

If you do not have the technical skills to trouble-shoot the above points-of-failure, seek professional assistance from a qualified computer technician.

 

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