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Microsoft Windows 10 (64-bit)

We've got a HP 6300 SFF desktop machine that keeps randomly rebooting throughout the day. This has been occurring for maybe 1 week and the only error I can find within Event Viewer is Event ID 41 indicating the computer rebooted/shut down unexpectedly. I can't find any other errors in Event Viewer that might be able to help pinpoint our issue.

 

The reboots have happened within 30 seconds of turning on, and somtimes happens when we're doing some work on Canva.com. There is seemingly no pattern to it. 

 

Any help would be appreciated.

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