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ALmo88
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Message 1 of 3
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Solved!

HP 8200 Can't Power On Is Dead

HP Recommended
HP Compaq 8200 Elite Convertible Minitower
Microsoft Windows 10 (64-bit)

Smelt some burning smell and  PSU fan turned very fast. Switched off the power. Next day, the desktop power can't turn on.

Checked PSU is ok.  How to boot / power on the pc? What to check or repair?

 

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WAWood
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Message 2 of 3
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@ALmo88 

You probably will; NOT be able to power it on -- as the burning smell is almost certainly a component having been fried and that renders the PC dead.

 

You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it. And the problem with that is, while HP does do repair work of some sorts on PCs still under warranty, they generally do NOT do repair work on PCs out of warranty because they are not a general purpose repair facility. You would have to contact them in advance to see (1) if they are willing to work on it, and (2) if they will provide you any kind of repair cost estimate.

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

If that link does not get you a useful page, then use the main HP link:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

If you can't get assistance from HP, then you will have to seek out a local service facility to have them examine it for you.

Good Luck



I am a volunteer and I do not work for, nor represent, HP

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2 REPLIES 2
WAWood
Level 16
Level 16
34,852 24,531 3,146 7,847
Message 2 of 3
Flag Post
HP Recommended

@ALmo88 

You probably will; NOT be able to power it on -- as the burning smell is almost certainly a component having been fried and that renders the PC dead.

 

You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it. And the problem with that is, while HP does do repair work of some sorts on PCs still under warranty, they generally do NOT do repair work on PCs out of warranty because they are not a general purpose repair facility. You would have to contact them in advance to see (1) if they are willing to work on it, and (2) if they will provide you any kind of repair cost estimate.

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

If that link does not get you a useful page, then use the main HP link:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

If you can't get assistance from HP, then you will have to seek out a local service facility to have them examine it for you.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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ALmo88
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Message 3 of 3
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Thank you very much for the prompt reply.  My country is currently under  pandemic lock down.

Can only see a technician when law permit. Will consider repair or buy a new desktop for  work from home.

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