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- HP 8200 Can't Power On Is Dead

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06-18-2021 07:12 AM
Smelt some burning smell and PSU fan turned very fast. Switched off the power. Next day, the desktop power can't turn on.
Checked PSU is ok. How to boot / power on the pc? What to check or repair?
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Accepted Solutions
06-18-2021 08:37 AM
You probably will; NOT be able to power it on -- as the burning smell is almost certainly a component having been fried and that renders the PC dead.
You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it. And the problem with that is, while HP does do repair work of some sorts on PCs still under warranty, they generally do NOT do repair work on PCs out of warranty because they are not a general purpose repair facility. You would have to contact them in advance to see (1) if they are willing to work on it, and (2) if they will provide you any kind of repair cost estimate.
Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
If that link does not get you a useful page, then use the main HP link:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
If you can't get assistance from HP, then you will have to seek out a local service facility to have them examine it for you.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
06-18-2021 08:37 AM
You probably will; NOT be able to power it on -- as the burning smell is almost certainly a component having been fried and that renders the PC dead.
You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it. And the problem with that is, while HP does do repair work of some sorts on PCs still under warranty, they generally do NOT do repair work on PCs out of warranty because they are not a general purpose repair facility. You would have to contact them in advance to see (1) if they are willing to work on it, and (2) if they will provide you any kind of repair cost estimate.
Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
If that link does not get you a useful page, then use the main HP link:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
If you can't get assistance from HP, then you will have to seek out a local service facility to have them examine it for you.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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