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HP AIO 24 B239 Reboots itself whenever it feels like it...

Pavilion 24 b239 AIO
Microsoft Windows 10 (64-bit)

My computer randomly reboots - whenever it gets the urge...am wondering if this is an HP AIO issue or Win 10...

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HP AIO 24 B239 Reboots itself whenever it feels like it...

@Dion_H, welcome to the forum.

 

I suggest cleaning the computer thoroughly.  The symptoms that you describe can be caused by too much heat.  Also, update all of the drivers.  I do this in the Device Manager.  If these don't solve the problem, I suggest doing a full System Recovery.  I do this at least once per year to keep my computers running a peak performance.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.


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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.

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HP AIO 24 B239 Reboots itself whenever it feels like it...

The computer is clean and not hot - it reboots even minutes after being shut off overnight. It is only 4 or 5 months old so cannot be that its corrupted or overworked. Drivers are up to date except for bluetooth which I rolled back as when fully updated it kills my bluetooth radio to my Bose St30.

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HP AIO 24 B239 Reboots itself whenever it feels like it...

> It is only 4 or 5 months old ...

 

At that age, the original HP Warranty should still be active.  So, contact HP to make a claim against the HP Warranty.

 

 

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Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

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HP AIO 24 B239 Reboots itself whenever it feels like it...

@Dion_H, there's more going on than you will most likely be able to fix.  I agree that you should contact HP Customer Support for help!


Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.

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