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‎12-03-2023 06:15 AM

HP Recommended
Product: HP Pavilion 27 inch All-in-One Desktop PC 27-d1000i (1U0B4AV)

My HP AIO Pavilion 27" Desktop, which warranty just expired on 09.08.2023, constantly freezes starting from last month until now. 

It freezes every 2 hours, give or take, sometimes it's shorter than 2 hours, sometimes it's longer than 2 hours. When it freezes, it has no black or blue screen. The screen and whole unit just freeze on whatever is being displayed. If I have sound on (Youtube, Video, etc), it will make a loud, static noise. And the power button just blinks. So I have to press the power button to turn it off.

I have tried many things: factory reset 2 times, update BIOS, software, drivers, etc., running HP Fixes and Diagnostics tool, everything is fine and up-to-date. 

Right now my PC just has Windows 11 from the second factory rest, nothing else, and it still freezes. It is so frustrating.

Does anyone have the problem? Is there anyway how to fix it?

Thank you.

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