Welcome to the HP Support Community @OutKast3
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To better assist you, the members will need the exact model number or product number of your laptop, desktop or printer???
HP Notebook PCs - How Do I Find My Product Name or Number?
https://support.hp.com/us-en/document/c00033108
HP Desktop PCs - How Do I Find My Model Number or Product Number?
https://support.hp.com/us-en/document/bph07555
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PLEASE DO NOT POST ANY SERIAL NUMBERS