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bbknyc
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Flag Post

HP All In One won't Log In

HP Recommended

Our HP All In One computer updated and now it won't let me log in.  I've turned it off (several times) and when I turn it back on it says "the system didn't shut down correctly'" then will go (slowly) to the log in screen. When I put the pin in, it just spins and spins and spins and won't log in.

 

I've tried hitting the escape button repeatedly as I've seen suggested - nothing. I've tried hitting F11 as I've also seen suggested - nothing there either. 

 

Any help would be appreciateed.

 

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