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@22-dd0006la wrote:
Then i've contact HP Support and they gave me this https://support.hp.com/co-es/drivers/selfservice/swdetails/hp-22-b000-all-in-one-desktop-pc-series-p... bios file but it doesn't work
Something seems not right. I found the following
It shows the motherboard is named "Trout" and the ROM ID is 87A4 which is different from the one given to you by support.
Looking for Trout and ROM ssid 87A4, I found this discussion by our expert @Prométhée
which had the same problem - information was missing
However, the bios download listed by @Prométhée Sp134499.exe list the following systems
HARDWARE PRODUCT MODEL(S):
HP 22 All-in-One
HP 24 All-in-One
HP 27 All-in-One
You have the "trout" motherboard which is referenced for 24" product.
I suspect that bios will work.
https://ftp.hp.com/pub/softpaq/sp134001-134500/sp134499.exe
the second part of Item 3 below is your guide
https://support.hp.com/us-en/document/ish_3966820-3438449-16
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended
@22-dd0006la wrote:
Then i've contact HP Support and they gave me this https://support.hp.com/co-es/drivers/selfservice/swdetails/hp-22-b000-all-in-one-desktop-pc-series-p... bios file but it doesn't work
Something seems not right. I found the following
It shows the motherboard is named "Trout" and the ROM ID is 87A4 which is different from the one given to you by support.
Looking for Trout and ROM ssid 87A4, I found this discussion by our expert @Prométhée
which had the same problem - information was missing
However, the bios download listed by @Prométhée Sp134499.exe list the following systems
HARDWARE PRODUCT MODEL(S):
HP 22 All-in-One
HP 24 All-in-One
HP 27 All-in-One
You have the "trout" motherboard which is referenced for 24" product.
I suspect that bios will work.
https://ftp.hp.com/pub/softpaq/sp134001-134500/sp134499.exe
the second part of Item 3 below is your guide
https://support.hp.com/us-en/document/ish_3966820-3438449-16
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
2
0
0
HP Recommended
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