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lillylilly
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Solved!

HP All in One Requires Unplug and Reboot every Morning

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HP AiO 22-3130xtb
Microsoft Windows 10 (64-bit)

My AiO stops booting every morning while it's still black screen with the HP logo.  I unplug it for a second then restart and it boots fine every single time.  This has been happening about a month.

 

I did a check and got:

 

Hard drive short dst check failed

qoeg9x-8629a4

qffx7g-6ovgo3

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Lil_Boy_Blue
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Message 2 of 6
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Hi 

HP All-in-One - 22-3130xtb CTO  --  Hard Disk 1 Quick Test Failure

Q0EG9X-8629A4-QFFX7G-60VGO3

  And it is less than 30 months old.  Ask for an escalation.

 

First make BACKUP AND RECOVERY media.

Then buy a new Hard Drive.

Then ask again about cloning.

 

The disk is going to fail soon and you must prepare.

 

lillylilly
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Thanks for the reply.

 

What do you mean, ask for an escalation?

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Lil_Boy_Blue
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Hi

 

Ask if HP would consider the failure premature and share the cost of repair.

lillylilly
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Thank you, I got it repaired locally.  I didn't know HP would do that, so thanks for the heads up.  I'll ask.

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Lil_Boy_Blue
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Prego.

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