cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
3 2 0 0
Message 1 of 6
329
Flag Post
HP Recommended

Solved!

HP All in One Requires Unplug and Reboot every Morning

HP AiO 22-3130xtb
Microsoft Windows 10 (64-bit)

My AiO stops booting every morning while it's still black screen with the HP logo.  I unplug it for a second then restart and it boots fine every single time.  This has been happening about a month.

 

I did a check and got:

 

Hard drive short dst check failed

qoeg9x-8629a4

qffx7g-6ovgo3

5 REPLIES 5
Highlighted
Level 12
7,445 7,413 310 663
Message 2 of 6
301
Flag Post
HP Recommended

Solved!

HP All in One Requires Unplug and Reboot every Morning

Hi 

HP All-in-One - 22-3130xtb CTO  --  Hard Disk 1 Quick Test Failure

Q0EG9X-8629A4-QFFX7G-60VGO3

  And it is less than 30 months old.  Ask for an escalation.

 

First make BACKUP AND RECOVERY media.

Then buy a new Hard Drive.

Then ask again about cloning.

 

The disk is going to fail soon and you must prepare.

 


A Nod Is As Good As a Wink...
Lil_Boy_Blue

Highlighted
New member
3 2 0 0
Message 3 of 6
273
Flag Post
HP Recommended

Solved!

HP All in One Requires Unplug and Reboot every Morning

Thanks for the reply.

 

What do you mean, ask for an escalation?

0 Kudos
Highlighted
Level 12
7,445 7,413 310 663
Message 4 of 6
237
Flag Post
HP Recommended

Solved!

HP All in One Requires Unplug and Reboot every Morning

Hi

 

Ask if HP would consider the failure premature and share the cost of repair.


A Nod Is As Good As a Wink...
Lil_Boy_Blue

Highlighted
New member
3 2 0 0
Message 5 of 6
217
Flag Post
HP Recommended

Solved!

HP All in One Requires Unplug and Reboot every Morning

Thank you, I got it repaired locally.  I didn't know HP would do that, so thanks for the heads up.  I'll ask.

0 Kudos
Highlighted
Level 12
7,445 7,413 310 663
Message 6 of 6
175
Flag Post
HP Recommended

Solved!

HP All in One Requires Unplug and Reboot every Morning

Prego.


A Nod Is As Good As a Wink...
Lil_Boy_Blue

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation