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‎10-02-2019 06:49 AM - edited ‎10-02-2019 07:01 AM

HP Recommended
Product: 24 e080na
Operating System: Microsoft Windows 10 (64-bit)

This is very strange. I have a 2018 HP budget HP  all in one with an AMD A9 CPU, 8Gb RAM. When I install a Samsung EVO 860 SSD Sata type 250Gb or 500Gb is will not boot but hangs on HP logo. I am unable to enter the BIOS. F10 and F2 loads a basic info screen and ignores all key presses thereafter.

If I plug the original mechanic drive back in or another mechanical drive or another brand SSD then it’s fine. Is there a fix for this please? Thank you

 

Model No: HP 24 e080na

2 people had the same question
3 REPLIES 3

‎10-02-2019 04:30 PM

HP Recommended
@ph4824 wrote:

.... When I install a Samsung EVO 860 SSD Sata type 250Gb or 500Gb is will not boot but hangs on HP logo.

@ph4824 

 

What do you have on SSD, is it a bootable drive ?

 

Regards

BH
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‎10-04-2019 11:50 PM - edited ‎10-04-2019 11:52 PM

HP Recommended

Sorry for delay. There was nothing on the discs, they were both blank. I was trying to install Windows 10 but the computer did not respond with Samsung EVO 860s plugged in. I decided to fit a different brand which worked. I reckon there’s a BIOS issue causing that issue.

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‎11-22-2019 12:55 PM

HP Recommended

What brand SSD did you get to work.  I had the same problem with the Samsung  EVO 860. 

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