cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 4
214
Flag Post
HP Recommended

HP All in one. Had 3&4 beeps. Disconnected power source and now stuck on screen to put in password

‎04-27-2020 05:38 PM

Product: All in one

First it did the 3 low beeps and 4 high beeps 5 times, then gave me a black screen saying random things. 
I did the virtual assistant and disconnect from the back and turned back on. Then it was stuck on the screen when you push a key and put in password. Stuck there so turned off and turned on pressed F2. Now stuck back on password screen 

Reply
Tags (1)
3 REPLIES 3
Highlighted
Level 15
Level 15
22,547 22,490 2,058 4,912
Message 2 of 4
153
Flag Post
HP Recommended

HP All in one. Had 3&4 beeps. Disconnected power source and now stuck on screen to put in password

‎04-28-2020 07:11 PM

@Sally22tx 

Since the PC is a desktop, this HP thread describes the different blink and beep codes: https://support.hp.com/us-en/document/bph07107?jumpid=reg_r1002_usen_c-001_title_r0001

If you CAN, to find out the problem, you would need to be able run hardware diagnostics by pressing the Esc key repeatedly and then, when the HP Startup Menu appears, select Diagnostics (usually F2) and let it run.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 4
97
Flag Post
HP Recommended

HP All in one. Had 3&4 beeps. Disconnected power source and now stuck on screen to put in password

‎04-30-2020 07:15 AM

So it’s working now. My husband repaired the C drive (I think. I’m not tech savvy) should I still do the escape keep process? 

Reply
0 Kudos
Highlighted
Level 15
Level 15
22,547 22,490 2,058 4,912
Message 4 of 4
86
Flag Post
HP Recommended

HP All in one. Had 3&4 beeps. Disconnected power source and now stuck on screen to put in password

‎04-30-2020 08:54 AM

@Sally22tx 

IF the repair have stopped the beeping and it's working OK, there's no real reason to do anything more at this point.

 

Good luck with it.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation