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andrew62walker
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HP Beats Special Edition 23-n011na All-in-One Desktop PC it just shut down last night now wont start

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PaviliHP Beats Special Edition 23-n011na All-in-One
Microsoft Windows 10 (64-bit)

pc shut down wont start plug power cable in fan kickes in then shuts down in few seconds removed battery power button fpr 10 secs then plugged power back in an now power light beats logo licht and dvd rom light all flash fast when i insert power cable any body have a clue whats up 

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@andrew62walker

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you following the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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