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08-18-2020 06:14 AM
Product: PaviliHP Beats Special Edition 23-n011na All-in-One
Operating System: Microsoft Windows 10 (64-bit)
pc shut down wont start plug power cable in fan kickes in then shuts down in few seconds removed battery power button fpr 10 secs then plugged power back in an now power light beats logo licht and dvd rom light all flash fast when i insert power cable any body have a clue whats up
1 REPLY 1
08-20-2020 02:36 PM
I reviewed your post and I understand that the computer is not booting to Windows.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you following the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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