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HP Recommended
HP Beats Special Edition 23-n011na All-in-One Desktop PC
Microsoft Windows 8.1 (64-bit)

Hi,

 

after bios update with latest available  from HP site ( sp88728 , bios version 80.16) PC won't get pass hp logo / system info

The same problem  in this old post, but there is no sollution :

 

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/HP-Desktop-23-000-beats-all-in-...

 

please advise

 

br

Jernej

2 REPLIES 2
HP Recommended

@sjernej 

 

Your machine is a bit old. Please try to download and install:

 

                        https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

  or older       http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58213.exe                     

  or older      http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55094.exe

 

Regards.

 

BH
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HP Recommended

Hi,

 

1.) I can't boot to windows

2.) what has audio drivers to do with BIOS problem?

 

BR

J

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