cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
DeeDee2022
New member
3 2 0 0
Message 1 of 6
442
Flag Post

HP Compaq slow startup

HP Recommended
Microsoft Windows XP

Hi,

I have a HP Compaq presario 2500 and its taking too long to enter bios setup, and the laptop overheats quickly. Do i have to replace my ram?

Thank you

5 REPLIES 5
TheOldMan
Level 15
Level 15
11,438 4,083 1,055 3,289
Message 2 of 6
Flag Post
HP Recommended

For a laptop of that age, there is probably going to be numerous items that need attention.  The overheating is probably due to dust and dirt inside.  The laptop needs to be opened and all the dust blown out.  On a unit that old, it should be fairly easy to do that. 

Next thing to consider would be that hard drive.  Being of that age, it is beyond the expected life and needs to be replaced.

Last is the RAM.  RAM normally does not wear out.  It just fails.  If there is a memory problem, it can be found by testing.

The Compaq 2500 is a series and there is more to the model number.  If you can post the specs it would be helpful and if it has a CD/DVD drive or not.

 


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
1 person found this reply helpful
Was this reply helpful? Yes No
DeeDee2022
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Thank you for your response.

Ill try clean up the dust inside, also the HDD is IDE so i have to replace it with an new one. Two rams located inside so ive found out that 1 is faulty.. Thank you once again.

Was this reply helpful? Yes No
TheOldMan
Level 15
Level 15
11,438 4,083 1,055 3,289
Message 4 of 6
Flag Post
HP Recommended

Finding a new IDE drive might be tricky.  Most HDD's now are SATA and there is not room for an adapter in a laptop.  But there might be a warranted IDE still available from someone. Here is a link to Newegg (a trusted vendor) that shows some to be available.

https://www.newegg.com/p/pl?d=ide+laptop+hard+drives

The max amount of RAM that laptop would support is 1GB and the memory should be replaced with matching pairs, so 512MB per module is the max

https://www.memorystock.com/memory/CompaqPresario2500CTO.html

Good luck on the adventure.  Let us know how the project proceeds.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
1 person found this reply helpful
Was this reply helpful? Yes No
DeeDee2022
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Hi,

Please i have another question, if i may ask...

My question is "Why is my HP 250 G5 and HP ProBook 5320m continously shuts down unexpectedly every time when they powers on.

Both laptop are currenlty running windows 10 64bit which i recenlty installed. The HP250 has a bad battery where as the ProBook's battery is working fine.

 

Thank you

Was this reply helpful? Yes No
TheOldMan
Level 15
Level 15
11,438 4,083 1,055 3,289
Message 6 of 6
Flag Post
HP Recommended

Here is a troubleshooting guide to possibly find those problems.

https://support.hp.com/us-en/help/diagnostics?category=computing


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation