HP ENVY Phoenix 860-009na Desktop PC how to turn off the POS... - HP Support Community

Cloris0613 · ‎02-07-2023

HP ENVY Phoenix 860-009na Desktop PC how to turn off the POST

Prométhée · ‎02-08-2023

hi

what do you mean, what exactly are you talking about?

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Cloris0613 · ‎02-08-2023

Hi,

I want to know how to turn off the Power On Self Test when this computer enters the BIOS

Prométhée · ‎02-09-2023

no, sorry, I'm not sure I understand, what exactly you want to delete, when..
There is a step, which should not be able to be removed, it depends on what exactly we are talking about!

https://hp.teveotecno.com.ar/what-is-post-power-on-self-test/

https://support.hpe.com/hpesc/public/docDisplay?docId=c00045475

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Cloris0613 · ‎02-09-2023

Hi,

Sorry, I may not express the problem very clearly.

My computer will have three long beeps and three short beeps after connecting the DP cable, and then the computer will not turn on properly; I found the link about it on the official website

https://support.hp.com/gb-en/document/ish_1997210-1528385-16

I don't know how to solve it.

Prométhée · ‎02-10-2023

no, no no big deal!
Ok, so I understand better!
you have a hardware problem, so the only way is to fix what is faulty
if it matches what you highlighted
The red light blinks three times, and then three, short white light blinks (3 long red, 3 short white)

This condition indicates a potential graphic chip failure.
there is a problem with the graphics chip

https://support.hp.com/us-en/document/c04901097
so according to this, your computer has a graphics card, you just have to remove it, and connect the monitor to the motherboard on one of the available ports:

Thimphu motherboard specifications.

4 : HDMI out: 2

If you then always have the same series of beeps, then it is possible that it is at the level of the processor, integrated graphics

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HP ENVY Phoenix 860-009na Desktop PC how to turn off the POST

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