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HP EliteDesk 800 G3 - BIOS Locked After 3 Tries / Cannot Reach BIOS

HP EliteDesk 800 35W G3 Desktop Mini PC

I bought an HP EliteDesk 800 G3 Mini on craigslist to use as a file server at home.  I tried changing the boot options in BIOS, but it required an administrator password.  I eventually tried several and the system indicated it was locked.  Now, I cannot find a way to get into the BIOS.  No matter what I do, I am only able to see the "HP PC Hardware Diagnostics UEFI" screen...  F2, F10, Escape.

 

Please help me to reach the BIOS and unlock the BIOS administrator password.

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HP EliteDesk 800 G3 - BIOS Locked After 3 Tries / Cannot Reach BIOS

@dtulsa

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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HP EliteDesk 800 G3 - BIOS Locked After 3 Tries / Cannot Reach BIOS

I appreciate the quick response.  I have seen this reply on many other posts, but nothing about NOT being able to get back into the BIOS.

 

Will HP also be able to get me into the BIOS?

 

Thanks!

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